If you haven't found the solution to your issue in the FAQs, please send an email to [email protected]
Make sure your message contains the following:
  • your wallet address
  • the mint address (hash) of an NFT(s) you are having issues with (if applicable)
  • the collection name and/or ID (if applicable)
  • the transaction ID (if applicable)
  • a detailed description of your issue
Without the abovementioned information we will not be able to help you.
Please keep in mind that our support agents are active Monday-Friday 9AM-5PM CET.
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